Jessamine County Public Library Home E-mail Site Search
 
Jessamine County Public Library
 
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HOURS OF OPERATION View

  • What are the library's hours of operation?
  • Why do you open later on Thursday mornings?
  • Do you close when the weather is bad?

LIBRARY CARDS & ACCOUNTS View

  • What is my user ID & PIN?
  • How do I get a library card?
  • How many items can I check out?
  • If I don't live in Jessamine County. Can I still get a library card?
  • What is Library in a Box and how does it work?
  • Why won't one or more of my items renew?
  • Can I find out what items I have checked out in the past?
  • Can my child get a library card?
  • How long will it take to get my library card?
  • Does my library card ever expire?
  • What are my responsibilities as a library card holder?
  • How do I review my account status from my home computer?

OVERDUES, FINES & BILLING View

  • How can I pay for the fines on my account?
  • How much is my account charged for overdue items?
  • Who is Unique Management Services?
  • What happens if I have an overdue item?
  • How do I know when my materials are due?
  • Is there an advantage to being notified about overdue materials by e-mail over postal mail?
  • Am I allowed to borrow items if I have overdues or fines on my card?
  • What is Unique’s process for handling my account?: Credit Reported
  • Doesn’t it cost the Library a lot more money to use a collection agency than to pursue overdue materials itself?
  • Why is the Library so concerned with overdue items?
  • How can I avoid having overdue materials?

BOOKS View

  • What does “STACKS” mean on the online catalog?
  • How do I find my book?
  • Why are your books arranged the way they are?
  • Can I recommend a book for you to purchase?
  • Does the library accept book donations?

CHILDREN View

  • Why can my children not be at the library by themselves? I am fine with them visiting on their own without my supervision
  • How old does my child have to be to use the public computers?
  • May I pick up something on hold for my child?
  • Must my child or I have a library card in order to attend programming?

DOWNLOADABLES View

  • What MP3 players work with the e-audiobooks or what features should I look for in a player?
  • Can I download digital media on to my iPod?
  • Do you offer any movies or music online?
  • Can I download audiobooks on the library's public computers?

EMPLOYMENT View

  • Does the library have any current job openings?
  • Does JCPL accept volunteers?

EXHIBITS View

  • Do you have an art gallery?
  • Can I display my collection of artwork in the library?
  • I am a professional artist. May I advertise in the gallery along with my work?

COMPUTERS View

  • Do you have wireless Internet?
  • Do you offer computer classes?
  • I am in town for business. May I use the public computers without a JCPL library card?
  • Can I print from the computers? Is there a fee for printing?
  • How long may I use a public computer at the library?
  • May I reserve a computer ahead of time?

HOMEWORK View

  • Is there a quiet place in the library to study?
  • I need help with my homework, but nobody is available to help me.
  • I’m confused about using a resource on the Web for my assignment. My teacher stressed he doesn’t want us to plagiarize. What exactly does this mean?
  • I still need help but you are closed now. Is there anything I can do?

INFORMATION SERVICES View

  • Which tax forms do I need?
  • I’m trying to access a page from the website that asks me for my login information. Can you tell me what that means?

MOVIES View

  • Why can’t I place a hold on a movie?

OTHER SERVICES View

  • Can I have a fax sent to the library?
  • Do you have a notary?
  • Do you offer meeting space?
  • Do you own a color copier?
  • Do you have a scanner?
  • Do you offer adult literacy classes?
  • Do you lend out audio-visual equipment?
  • Do you offer dropboxes where I can return materials?
  • Where can I learn more about the programs offered by the library?
 Hours of Operation
 

What are the library’s hours of operation?
Check here View to see the library's hours.

Why do you open later on Thursday mornings?
At least one day weekly the library must run system reports and hold meetings prior to opening. While no day is ever perfect for opening later than usual, Thursday mornings have proven to be the best so far.

Do you close when the weather is bad?
When snow or ice and other inclement weather proves to be hazardous for driving conditions, the library will either open late, close early, or close completely. These decision are made often at the very last minute, but we will do our best to notify the local news media and to post the information on this website. Please see Closings for more details.

 Library Cards & Accounts
 

What is my user ID & PIN?
Your user ID is actually your seven-digit barcode number from your library card. You will use this when accessing your account in the online catalog. Your PIN is the Personal Identification Number associated with your account. See more information here View

How do I get a library card?
Complete rules for opening an account at JCPL can be found here View. We encourage everyone to get a library card and explore everything we have to offer!

How many items can I check out?
Each item has a different limit of checkouts depending on the item type. Please see the chart here View for specifics.

How many items can I check out?
There are a few options for getting a Jessamine County library card if you do not live in the county. See the requirements for a library card here View


What is Library in a Box and how does it work?
Library in a Box is a service that JCPL offers to all patrons, allowing them to remotely pick-up and drop-off items. All library patrons, with or without a LiB card, may drop-off items at any of the 3 locations around the county. Patrons who have obtained a LiB card may reserve items with their LiB card online, over the phone, or at the library. When these items are available for pick-up, the patron will be notified by the library (usually by telephone). Patrons are able to pick up items, which will be held at one of the 3 locations in a designated box, by keying in their library card number on a keypad. Upon entering this information the LiB box will open and the patron's item(s) will be available for them. Follow this link View to learn more about Library in a Box.

Why won’t one or more of my items renew?
Some reasons library materials won't renew are listed below:

  • The item type does not allow renewals.
  • You have renewed the item as many times as possible.
  • Another patron has the item on hold.
  • Your library privileges have expired and need to be renewed.

Can I find out what items I have checked out in the past?
No. The library does not keep a record of patrons' previous checkouts in order to protect the privacy of the library's users.

Can my child get a library card?
Any customer who is under age eighteen (18) will need a guardian’s signature during registration and the guardian must already have a JCPL card or be registering for a library card at the same time. For complete details and to open an account, click here View

How long will it take to get my library card?
New customers receive their cards the day they register or by mail, typically within 7-10 business days of registration, if they cannot provide current proof of address at the time of registration.

Does my library card ever expire?
All library cards must be renewed in person annually. In order to renew your library card, you will be asked to verify your street address and phone number. Renewing your library card is free, unless you have an Out of Town card which is $5.00 annually.

How do I review my account status from my home computer?
To access your account for information and review or renew outstanding materials, or to change your PIN or address, click here View

Please note: You will need your PIN and userID (or barcode number on the back of your library card) to access your account.

 Overdues, Fines & Billing
 

How can I pay for the fines on my account?
Currently you are able to pay for overdue fines at the circulation desk or self-checkout machines with cash. You may also pay with check at the circulation desk, or you may mail a check or money order to the library. If you do this please include your account number (found on the back of your library card) on the check. You may pay your fines at the self-checkout machines with a credit or debit card if your fines are over $5.00. If you choose this option, all fines applied to your account will be paid for.

How much is my account charged for overdue items?
Overdue items accumulate fines each day they are late depending on the item type. A complete list of overdue charges can be found here View.

Who is Unique Management Services?
Unique Management Services partners with libraries across the United States and Canada to recover overdue materials and monies. It works exclusively with libraries and understands their special needs. Site

What happens if I have an overdue item?
When an item is overdue 7 days, the customer is notified by the Library through an e-mail. A second and final notice is emailed on day 28, and a bill is sent for the items and related processing fees when they become 45 days overdue. If items are not returned by 60 days from the original due date, the account is turned over to Unique Management. A non-negotiable $10 processing fee is also added to the customer’s account to help cover the cost of this service.

Note: Due to the cost of postage, the library does not send overdue notices via postal mail.

How do I know when my materials are due?
Each time you check out items from either our Circulation Desk or self-checkouts , you have the option to receive a receipt. This receipt lists the items you have checked out and the day they are due. It is recommended that you place this receipt in a prominent spot in your house (a good place is on the refrigerator door; we'll even give you a JCPL magnet to hold it there). We also attempt to notify customers by email when items are late or overdue.

In addition, you can log into your account through our catalog and check your due dates. Catalog

Is there an advantage to being notified about overdue materials by e-mail over postal mail?
If you are signed up for e-mail notification, you will receive an e-mail reminder notice 7 days before items become due. Note: e-mail reminder notices are not sent for fiction or DVDs since they only circulate for 3 days.

Am I allowed to borrow items if I have fines on my card?
Yes, as long as you have less than $10.00 in fines and/or estimated fines from overdue materials.

What is Unique’s process for handling my account?

  • 60 Days Overdue (Day of Submission; initial placement begins): 1st letter
  • 82 Days Overdue: 2nd letter
  • 96-109 Days Overdue: Initial Placement Phone Calls
  • 124 Days Overdue (Secondary Placement begins): 3rd letter
  • 138-151 Days Overdue: Secondary Placement Phone Calls
  • 180-211 Days Overdue: Credit Reported

Doesn’t it cost the Library a lot more money to use a collection agency than to pursue overdue materials itself?
A non-negotiable $10 processing fee is added on accounts turned over to Unique Management Services. This cost covers the service and a customer is responsible for paying it if they have not taken action before an item is 60 days overdue. Unique Management does not charge in advance.

Why is the Library so concerned with overdue items?
The Library has a responsibility to protect the community’s collection of materials. In general, items long overdue tend to be the newest and most popular items in the library’s collection. Returning these items to the shelves allows the library to better serve the needs of the community. It also helps us to reduce the expense for replacing these in demand materials.

How can I avoid having overdue materials?

  1. Place your receipt in a prominent place at home after you check out items (we recommend placing them on a refrigerator door with a free JCPL magnet) and highlight the due dates.
  2. Sign up for e-mail notification at our Circulation Desk, by calling 859-885-3523, or via e-mail. Once signed up, you will receive a courtesy notice e-mailed to your account 7 days in advance of an item being due and another on the day the item is due.
  3. Check your library account online Account to see when items are due and take advantage of renewals. Most items can be renewed up to two times as long as there are no holds on the items and fines/estimated fines on your account are less than $10.00 (Video Games are not eligible for renewals. DVDs may be renewed once.).

Call the Jessamine County Public Library at 859-885-3523 or e-mail us and a staff member will be happy to give you your due date information. We may also be able to renew the items for you if you wish.

 Books
 

What does “STACKS” mean on the online catalog?
“Stacks” is a term that confuses many people. It simply refers to the rows of shelving in the library, specifically the largest section of shelving devoted primarily to items which can be checked out. Of course there are shelves throughout the library, but the “stacks” are where you can find materials to take with you when you leave. They are located on the eastern side of the library and extend from the audio-visual area to the genealogy room in the rear of the building. Please consult the staff at the Information Desk when you have questions.

How do I find my book?
Answering this in detail would require us to address every possible location in the library. In short, if you cannot find something, please do not hesitate to ask. We want you to ask!

However, when you see an item’s current location in the online catalog, the item should be in that location.

Why are your books arranged the way they are?
All libraries must shelve their items according to some organization system. Over the years we have changed where we have certain items for better use by our customers. We encourage you to leave us your comments if you have suggestions for changing the way things are organized.

In general we keep like items together, naturally. All of our fiction items are together, from A to Z, but new items (less than three months old) are shelved up front. Please ask if you cannot find something you’re looking for. That’s one reason we’re here!

Can I recommend a book for you to purchase?
You can recommend books Form or other materials you think the library should own. In addition you can have us place a hold on the item(s) for you should we decide to order it. We appreciate feedback from our customers on considerations to purchase. It means you appreciate JCPL!

Does the library accept book donations?
JCPL does not currently accept donations. From time to time we may accept a unique or important item, but in general we do not. There are several reasons we do not. First, we maintain an excellent collection chosen by a top-notch collection development team. In addition, we cannot guarantee the physical qualities of donated items; many times they are damaged in a way that is not apparent until we have thoroughly examined them. We do not have to worry about the physical structure of the items we ourselves add to the collection, and a damaged item can ruin other items it is near on the shelf.

If you have items to donate, we encourage you to take them to a local organization which will take such property.

 Children
 

Why can my children not be at the library by themselves? I am fine with them visiting on their own without my supervision.
The public library has a long tradition of being a place of comfort and safety. We encourage people of all ages to get the most out of their library. The library cannot, however, be responsible for minors left unattended. A child ten years of age and younger must be accompanied by a guardian or sibling of at least 16 years of age. We have this policy in place to ensure the safety of minors for whom we cannot possibly be ultimately responsible.

Please see our Unattended Children Policy for more details. We appreciate your understanding.

How old does my child have to be to use the public computers?
A minor must have Internet access granted on her or his account by the guardian legally assigned to the account in order to use the public computers. Please click here: Getting Library Card for more information.

May I pick up something on hold for my child?
A parent or guardian is ultimately responsible for all the materials charged to a minor’s account, and thus is allowed to pick up materials that are being held for the child. In addition, an adult can assign someone else responsible for picking up materials for themselves as well. Please click here: Requests & Holds for more information.

Must my child or I have a library card in order to attend programming?
We want everyone to have a JCPL card, but we also invite everyone to attend our quality children’s programming.

 Downloadables
 

What MP3 players work with the e-audiobooks or what features should I look for in a player?
Most MP3 players can be used to play our downloadable files. We have two services available to you for downloadables, each with its own website with further information. One is NetLibrary; the other Kentucky Libraries Unbound.

For more assistance with player formats using Kentucky Libraries Unbound click here: Site

For using our NetLibrary collection, click here: Site

Can I download digital media on to my iPod?
Yes.  There are now titles from both Kentucky Libraries Unbound that can be played back on an iPod. 

For more assistance with player formats using Kentucky Libraries Unbound click here: Site

For using our NetLibrary collection, click here: Site

Do you offer any movies or music online?
Our online downloadable collection of material does have several movie and music items, but the selection is limited at this time. We also offer downloadable music through a service called Freegal Music To log in and use this service you need a library card number and PIN.

 Employment
 

Does the library have any current job openings?
To check for employment openings, see our Jobs page
.

Does JCPL accept volunteers?
Yes.  We have several volunteer opportunities. You may find them on our site here: Link

 Exhibits
 

Do you have an art gallery? Can I display my collection of artwork in the library?
The library has a long hallway in which we like to display the work of artists, especially local artists. In addition, we have several glass exhibit cases in which we display collections of items. While we do not accept all suggestions, if you have an idea for our gallery or exhibit spaces you may e-mail or call us.

I am a professional artist. May I advertise in the gallery along with my work?
While the library encourages artists to display their work for the public’s benefit, it is against library policy to allow non-library business enterprises to conduct their affairs on library property. Naturally artists wish to display their business cards or other information, which is acceptable. You may not, however, engage in financial or other legal transactions with a customer concerning your business while on library property. Likewise, solicitation is forbidden.

 Computers
 

Do you have wireless Internet?
Wireless Internet (WiFi) is available within the Jessamine County Public Library and is provided free of charge to all customers of the library whether you are a library card-holder or not. Please view more information about WiFi by clicking here: Computers & Wireless Internet.

Do you offer computer classes?
We do offer computer classes at the library from time to time. Please check the Events Calendar or contact the Information Desk for up to date information on computer classes being offered at the library.

I am in town for business. May I use the public computers without a JCPL library card?

You have two options:

  1. You may use our public computers for 1 hour per day if you are over 18 and can provide a photo ID
  2. To use a public computer for longer than 1 hour you must have a card. We offer out-of-town cards, good for one year, for $5.00. If you have a library card from someone with whom we participate in reciprocal borrowing (in the nearby counties), you may obtain a JCPL card for free. Please see Obtaining A Library Card for details.

Can I print from the computers? Is there a fee for printing?
Yes. Printing is $.10 per page for black & white and $.35 per page for color.

How long may I use the computers?
The general period for using a public computer is one hour. If there is nobody waiting to use the computer you are on, you may continue to use it longer. You may reserve a computer at the Computer Desk and to can also reserve one online at www.reserveacomputer.org for the exact time you need to start.

How do I use wireless Internet at the Library?
Most people can bring their wireless-enabled laptop computer to the Library and will detect our wireless network as soon as they turn it on.
If your laptop does not have wireless built-in, you must purchase a WiFi-compatible Network Interface Card (NIC) that is 802.11b compliant. We cannot guarantee your equipment will work with the wireless network.

What equipment do I need and how do I set up my device?
You need a portable device, such as a laptop, loaded with a web browser and a WiFi-compatible Network Interface Card (NIC) that is 802.11b compliant.

How much does it cost?
Wireless access to the internet is provided free of charge.

Where can I plug in my laptop?
The library has limited power outlets available for customers to plug their laptop into. It is best to bring a fully charged battery in case electric outlets are not available.

Do I need a library card?
No, you do not need a library card to use this free service.

Can I search the Library Catalog and special databases using wireless?
Yes! Links to our Catalog and collection of Databases can be found. Since the wireless service is on an independent network, you will be treated as a remote user when using the databases.

Can I print while using wireless?
The Jessamine County Public Library offers its wireless internet users the ability to print from their portable devices. To take advantage of this service, do the following:

  1. Connect to JCPL’S free wireless Internet (JCPLPUBLICWIRELESS)
  2. Open a web browser and type in the address jcpl.wirelessprinting (Note: you must type this address exactly as it appears above)
  3. Click on the link supplied on the web page that loads
  4. Save and run the print client download (clientlauncher.exe)
  5. When you wish to print while connected to the library’s wireless, select either the printer listed as \\192.168.20.8\Black & White ($0.10 a page) or \\192.168.20.8\Color ($0.35) a page from the printer name menu and press OK
  6. Accept the price of the print job by selecting OK or decline by selecting Cancel
  7. Go to the printing self service station next to the printer at the back of the library and follow the onscreen instructions
    To print during future library visits, run the clientlauncher.exe download and follow steps 5-7 above.

Am I allowed to use my notebook speakers?
The library asks that you use headphones to listen to any type of audio. The library has headphones available for purchase in the vending machines located in the lobby.

Are there any restrictions on my use of the Internet?
Internet users in the children’s area are not permitted to access Internet sites which may be unsuitable for minors. Users in any area of the Library may not use Internet sessions in a manner that is deliberately offensive or one that creates a hostile or intimidating environment. While accessing the Internet at the Library, users must comply with all applicable federal, state and local laws.

Is wireless access filtered or unfiltered?
Just like the library’s public computers, WiFi access on your portable device is filtered.

Is my information safe while using wireless?
To protect the information on your laptop, we strongly encourage the use of security measures such as virus protection software and a personal firewall. Security measures are the sole responsibility of the laptop user. The Library is not responsible for any loss of information or damage to your laptop that might result from using the wireless network library.

Can library staff help configure my computer?
The library staff is not able to offer technical assistance. You are responsible for understanding how to configure your own equipment. It is recommended that you check your equipment’s manual. The library is not responsible for any changes you make to your computer’s settings. If you need additional assistance, you may need to contact the hardware or software manufacturer.

How long may I use a public computer at the library?
The public computers typically will grant you a 1 hour session unless the computer you are on already has a reservation on it that begins in less than an hour. If there is not a reservation on the computer you are using at the end of your session, the option to renew for 20 minutes will be offered to you.

How do I reserve a computer to use the next time I visit the library?

There are 3 ways you can reserve a computer:

  1. Make your reservation in person at the self-reservation station located at the computer help desk in the public computer area . Library staff will be happy to assist you if you need help or to make a reservation for you.
  2. Reserve a computer via phone by calling 859-885-3523 . Please have your library card number and PIN ready.
  3. Visit reserveacomputer.org and left-click on the "Reserve a PC" button. Enter your library card number, PIN, and select a PC & Internet computer or an Internet only computer. Next, select the date in the next week you want to reserve the computer and the time you want to use it on that date and left click on the "Submit" button. The web page will then display a potential reservation for you to either accept or decline. If you want that reservation, left click on the "Accept" button. Note: Unless you accept the reservation, a reservation has not been made.

Please keep in mind that you can only have one 1 hour reservation at a time and reservations can only be made for the hours the library is open. Hours of operation

 Homework
 

Is there a quiet place in the library to study?
There is an area of the library designated as a quiet space in the north side of the building.

I need help with my homework, but nobody I know is available to help me.
While we are not teachers and cannot do your homework for you, we can certainly help you with your Research Questions. Please contact the Information Desk.

I’m confused about using a resource on the Web for my assignment. My teacher stressed he doesn’t want us to plagiarize. What exactly does this mean?
Plagiarism is using something someone else wrote or said and making it appear as your own. The Information Desk can help you avoid plagiarism.

I still need help but you are closed now. Is there anything I can do?
We have two online services that you may find helpful.

AskWhyKy is available anytime for help with your questions via live chat sessions.

Live Homework Help is an online tutoring service available several hours during the late afternoon and evening.

 Information Services
 

Which tax forms do I need?
We do not know! We are librarians, but not tax experts. The library has many paper tax forms available to you, and can supply you with most others you need as well. The library cannot, however, assist you in any way with determining which tax forms you need or how to complete them. Even if we did know we are legally bound against assisting you with your tax preparation.

I’m trying to access a page from the website that asks me for my login information. Can you tell me what that means?
We have many databases and websites available to you from this website. Most will allow you to enter without any ID or password, but some will. The quickest way to get help is to call the Information Desk at 859-885-3523. If it is after hours, you may e-mail us and we will get back with you as soon as possible. When it is possible for you to determine the log in information yourself, we have posted that on the page for the website or database which you are trying to access.

 Movies
 

Why can’t I place a hold on a movie?
It is not possible at this time to adequately respond to customer demand for holds on movie titles. Please note that if you call to ask us if a movie is available, we will tell you its status at the time of your call. It does not guarantee that it will be available by the time you come to the library. We do not hold movies at this time.

 Other Services
 

Can I have a fax sent to the library?
JCPL offers a fax for sending and receiving items. The fax number to which you can send items is 859-885-5164. There is a $1.00 charge per page to both send and to receive.

Do you have a notary?
No. We had notary services available in the past, but do not currently have anyone on staff assigned as a notary. The Information Desk will be able to assist you with the location of a local Notary.

Do you offer meeting space?
We have two meeting rooms available for free public use. The rooms can be combined into one larger room. For more information see: Meeting Rooms.

Do you own a color copier?
Yes.

Do you have a scanner?
No.

Do you offer adult literacy classes?
We do not offer classes here, but the Jessamine County Adult Education Center may have information to help you.

Do you lend out audio-visual equipment?
Unfortunately, we do not have equipment available to lend out to our customers.

Do you offer dropboxes where I can return materials?
Yes! In addition to the dropbox at the Library, there are also additional dropboxes at the United Bank in Wilmore, Brannon Crossing Kroger, and Paddock Shops. Not only can you drop materials off at these locations, but you can also pick up reserved items with Library-in-a-Box! Click here for more information.

Where can I learn more about the programs offered by the library?
Check the events calendar here To view current programs and call the Information Desk at (859) 885-3523 ext. 228, email the Information Desk, or register online for programs.

How Can We Help You?

For additional expert help in using our library or online resources, please contact the JCPL staff by telephone: 859-885-3523 or send us an e-mail and we will respond as quickly as possible.
Jessamine County Public Library • 600 South Main Street, Nicholasville, Kentucky 40356-1839 • Phone: 859-885-3523 • Fax: 859-885-5164
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Jessamine County Public Library . 600 South Main Street, Nicholasville, Kentucky 40356-1839 . Phone: 859-885-3523 . Fax: 859-885-5164
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